Returns & Refunds
Returns & Refunds
Because every deck is printed to order, we can't accept returns for change of mind. We do stand fully behind the quality of what we ship.
Damaged or incorrect orders
If your deck arrives damaged, defective, or isn't what you ordered, email us at hello@vers.cards within 14 days of delivery. Include your order number and a photo of the issue.
We'll send a replacement at no cost. No return required.
Not what you expected
We describe the product honestly and in full on the product page. If you have a question before buying, email us — we'd rather answer it than have you disappointed.
Cancellations
Orders can be cancelled within 1 hour of placement. After that, production has typically already started. Email hello@vers.cards immediately if you need to cancel and we'll do our best.
Refund processing
Approved refunds are returned to your original payment method within 5–10 business days, depending on your bank.